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About Shopforme
Shopforme is your personal online shopping assistant, making it easy for anyone in Kenya to get products from both local and international online stores. Whether it's a popular Kenyan e-commerce site or a global vendor, we help bridge the gap—hassle-free.
Our mission is simple: You find it. You send it. We get it for you. No stress, no confusion—just seamless shopping support from discovery to delivery.
Terms of Service
Welcome to Shopforme! By using our services, you agree to the following terms and conditions:
1. Introduction
These terms and conditions govern your use of the Shopforme platform and the services we provide. By using Shopforme, you accept these terms in full. If you disagree with any part of these terms, please do not use our services.
2. User Responsibilities
You are responsible for ensuring the accuracy of the product links or screenshots you provide. Ensure the product details correspond to the item you wish to purchase.
3. Payment
Shopforme accepts various payment methods, including "Pay on Delivery." You agree to pay the full amount for your order, including shipping and any applicable fees.
4. Delivery
We aim to deliver within the specified timeframe to Nairobi, Mombasa, Kisumu, Bomet, and surrounding areas. Delivery times may vary depending on product availability and logistics.
5. Refundable Order Fee and Order Process
A refundable order fee is charged when you place an order. Orders progress through these stages:
- Pending: Order received, awaiting processing.
- Confirmed: Order verified.
- Processing: Order being prepared.
- Dispatched: Order en route.
- Ready for Pickup/Delivery: Order available for collection or delivery.
- Completed: Order delivered and paid for.
- Failed: No response from customer; order not completed.
If the order fails, the order fee is non-refundable. If the order is completed, the fee is refunded.
6. Refund and Exchange Policy
Once an order is completed, we do not offer refunds or exchanges for the products. Please be certain about your order before confirming.
7. Privacy Policy
Your privacy matters to us. For full details, please read our Privacy Policy.
8. Limitation of Liability
Shopforme is not liable for direct or indirect damages, losses, or issues arising from our service, including product defects, delivery delays, or third-party actions.
9. Amendments
We may update these Terms at any time. Significant changes will be communicated via our website.
10. Contact Us
Questions or concerns? Please contact us.
Privacy Policy
Welcome to Shopforme! Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information.
1. Information We Collect
We collect personal details such as your name, email, phone number, and delivery address when you place an order or contact our support team.
2. How We Use Your Information
Your information is used solely to process orders, provide support, and improve our services. We do not sell or share your data with third parties for marketing.
3. Data Security
We take data protection seriously and implement technical safeguards to prevent unauthorized access, loss, or misuse of your personal information.
4. Third-Party Services
We work with trusted third-party providers like payment gateways and delivery services. These services operate under their own privacy policies.
5. Cookies and Tracking
We use cookies to enhance your browsing experience and analyze site performance. You can manage or disable cookies in your browser settings.
6. Your Rights
You have the right to access, update, or delete your personal data. Please email us to make a request.
7. Updates to This Policy
We may revise this Privacy Policy periodically. All updates will be posted here, with the date of the latest revision.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please get in touch with us.
How Shopforme Works
Shopforme simplifies online shopping in Kenya. Whether you're buying from local e-commerce platforms or international stores, here's how it works:
1. Send Us the Product
Share a link or screenshot of the item you want—whether it's from Jumia, Kilimall, Amazon, AliExpress, or any other online store.
2. Place Your Order
You confirm the order and pay a refundable order fee to proceed. For full details, please read our Terms of Service.
3. We Review and Confirm
Our team reviews the product details, checks availability, shipping feasibility, and responds with an order summary and cost estimate. Once you approve, We then place the order on your behalf.
4. We Handle Shipping & Customs
Shopforme takes care of shipping, customs clearance, and local logistics. You don’t need to worry about international delivery complexities.
5. Delivery or Pickup
Once your package arrives in Kenya, we notify you and arrange delivery or pickup in Nairobi, Kisumu, Mombasa, Bomet, and nearby towns.
6. Pay on Delivery (Optional)
Depending on the item and location, you can pay the remaining balance on delivery. We also offer full upfront payment for faster processing.
7. Get Your Item
Receive your item at your convenience—delivered or picked up. Hassle-free shopping made simple.